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Installing Certificates for CUCM and CUP

Introduction

Zang Connect for Cisco Jabber integrates with the Cisco Unified Communications Manager (CUCM) and Cisco Unified Presence Server (CUPS, or IM and Presence Services), version 8.6 and above. The Cisco software must be configured and operating before attempting to install the extension.

The Cisco servers must have the proper certificates installed to enable the correct operation of the program. This is applies to both Cisco Unified Call Manager (CUCM) and Cisco Unified Presence Server (CUPS, or IM and Presence).

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Installing Certificates for CUCM

Finding the FQDN Name

You can skip this step if you know the FQDN (Fully Qualified Domain Name)

1.Enter the IP address of the CallManager server in a web browser.

2.Click on Cisco Unified Communications Manager.

3.Login to the system with an administrator account.

4.Go to System > Server at the top right, and click Find in the search line.

5.You’ll see the hostname of the server here.

The FQDN of the server will be the hostname+thedomain setup during installation.

In this example, if your domain is company.com, the FQDN will be zang-cucm.company.com .

Generating a CSR

1.In the CallManager window, under Navigation,select Cisco Unified OS Administration.

2.Login with an administrator account.

3.Go to Security > Certificate Management.

4.Click Generate CSR.

5.Select tomcat and click Generate CSR.

6.Close the Generate CSR window.

7.Click the Download CSR button.

8.Select tomcat and click Download CSR.

9.Submit the CSR request to a Certificate Authority (Purchase an SSL Certificate).

10.Once you have a response from the CA, login to Certificate Managementfrom Presence OS Administration.

11.Click Upload Certificate/Certificate chain.

12.Under Certificate name, choose tomcat.
Click Choose Fileand select the certificate response file provided by your CA.

13.Click Upload File.

14.After the certificate is uploaded, restart the tomcat server. SSH into the CallManager server (using Putty for example).
Login and type the following command:
utils service restart Cisco Tomcat

Installing Certificates for CUPS

The Cisco Unified Presence Server (or IM & Presence) for iLink for Cisco requires 2 certificates:

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tomcat

cup-xmpp

Gta 5 mac os x download torrent. Finding the FQDN Name

1.Login to the administration page of the Presence server.

2.Mouse over System and click Cluster Topology from the pop-up menu.

3.The FQDN appears in 2 places on this screen.

4.From the Presence interface, in the top right, click Navigate and select Cisco Unified OS Administration.

5.Login with an administrator account.

6.Go to Security > Certificate Management.

7.Click Generate CSR.

8.Select tomcat and click Generate CSR.

9.Close the Generate CSR window.

10.Click the Download CSRbutton.

11.Select tomcat and click Download CSR.

12.Submit the CSR request to a Certificate Authority (Purchase an SSL Certificate).

13.Once you have a response from the CA, login to Certificate Management from Presence OS Administration.

14.Click Upload Certificate/Certificate chain.

15.Under Certificate name, choose tomcat.
Click Choose File and select the certificate response file provided by your CA.

16.Click Upload File.

Repeat this process using the Certificate namecup-xmppp (in place of tomcat).

The CUP server will also have a cup-xmpp-trust if the CA provides an intermediate certificate.

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1.Go to Cisco Unified IM and Presence Serviceability.

2.Go to Tools > Control Center - Feature Services.

3.Enable the radio button next to Cisco XCP Web Connection Manager and click Restart.

4.Restart the tomcat server. SSH into the CUP/IM & Presence server (using Putty for example).
Login and type the following command:

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utils service restart Cisco Tomcat

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